Straight answers.

Septic pumping at Drainworks starts from $446 for a tank up to 1,000 gallons, $477 for 1,250 gallons and $524 for 1,500 gallons. That covers disposal, 12 inches of digging, filter cleaning and a written condition report. Deeper digging, extra hose or a winter frost fee can add to it, and a real person confirms your price before anything is scheduled. Septic pumping prices →

Every three to five years for most homes. A family of four on a 1,000-gallon tank should pump about every two and a half years. The calculator on this page gives a number for your household. Septic pumping prices →

About 45 minutes to an hour for a typical 1,000-gallon tank once the lids are uncovered. Buried lids add time for digging. Septic pumping prices →

No, as long as we can reach the tank and the driveway is clear for the truck. We leave the condition report and settle the invoice by phone. Septic pumping prices →

We probe for it by hand, from $65, or use a flushable locator, from $150. If the tank cannot be found or reached, a truck trip charge can apply, from $99. Septic pumping prices →

Yes. If the lids are fully uncovered when we arrive, you get $50 off the invoice. Septic pumping prices →

If your lids are buried, a code-compliant riser brings them to the surface so every future pump-out skips the digging. Risers start from $699 when the lid is already dug. Septic pumping prices →

A full Level 1 inspection with an underground camera and written report starts from $450 at Drainworks. Deeper systems that need excavation start from $1,110. A visual-only check starts from $125. Septic inspections prices →

Not by state law, but most buyers and mortgage lenders ask for one before closing. Our reports are written for real estate transactions. Septic inspections prices →

Yes, when you can. Pumping lets us see the whole tank and the baffles clearly, and you save 10% when you book both on the same visit. Septic inspections prices →

About two hours for a Level 1 inspection on a typical home. Deep or hard-to-find systems take longer. Septic inspections prices →

You get a written price for the repair. Baffle repairs start from $850 and distribution box replacements from $750. Septic inspections prices →

Outlet baffle repairs start from $850 when the baffle is less than 24 inches deep. Inlet baffles start from $1,069. Deeper baffles need a machine and cost more. Septic tank repair prices →

Older concrete baffles corrode from the gases inside the tank. Once a baffle breaks, solids can flow into the leach field and shorten its life. Septic tank repair prices →

Yes, if your lids are buried. A riser brings the lid to the surface, so every pump-out skips the digging. Septic tank repair prices →

Some repairs, like replacing pipes or distribution boxes, may need a permit from your health district. We pull it when it is required. Septic tank repair prices →

Inlet baffle repairs carry a 5-year parts and labor warranty, and inlet pipe replacements carry 3 years. Septic tank repair prices →

At Drainworks, engineered replacement fields start from $16,822 for a 495 ELA field, and from about $28,465 for 1,155 to 1,320 ELA. Your soil test and the number of bedrooms set the size. Leach field repair prices →

Often, yes. Jetting the lines (from $2,200) or replacing a tipped distribution box (from $750) restores many fields that look like they have failed. Leach field repair prices →

Effective leaching area. It is how Connecticut sizes leach fields. Slower soils and bigger houses need more ELA. Leach field repair prices →

Installation usually takes a few days once the design is approved by your health district. Design and approval come first. Leach field repair prices →

Yes. A new tank and leach field installed together is $500 off. Leach field repair prices →

A 1,000-gallon tank package starts from $7,841, and engineered leach fields start from $16,822. A complete system with both is $500 off. Site conditions like ledge or high groundwater can add cost, and we price those up front. Septic installation prices →

Our standard packages use code-compliant two-compartment plastic tanks with filters and risers. Concrete tanks are available for larger systems and traffic areas. Septic installation prices →

Yes. Permits, inspections and Call Before You Dig mark-outs are included in our install packages. Septic installation prices →

Most tank replacements take one to two days on site. Complete systems take longer and depend on the design approval. Septic installation prices →

Soil testing is a separate step, and its cost is credited back, minus the health district fee, when we install your system. Septic installation prices →

Residential soil and perc testing starts from $1,150 at Drainworks, for up to three test pits, including the health department fees. Soil & perc testing prices →

A review under Connecticut public health code section 19-13-B100a. Your health district uses it to confirm a property can still support a septic system before you build an addition, pool or conversion. Soil & perc testing prices →

We do, with a mini excavator, under the direction of your health district sanitarian. Soil & perc testing prices →

Yes, when we install your system. The testing cost is credited back, minus the health district fee. Soil & perc testing prices →

It depends on your health district calendar. Spring and fall fill up first, so book early. Soil & perc testing prices →

The water in the pump chamber is higher than it should be. The usual causes are a failed pump, a stuck float or a tripped breaker. Limit water use and call us. Pumps & alarms prices →

Replacing a sewage ejector pump starts from $2,711 at Drainworks. A complete ejector system starts from $5,246. Pumps & alarms prices →

An effluent pump moves treated liquid from a septic pump chamber to the leach field. An ejector pump lifts raw sewage from a basement bathroom or laundry up to the main drain. Pumps & alarms prices →

Have it checked with every septic pump-out. Septic Protection Plan members get the pump function checked at every yearly inspection. Pumps & alarms prices →

Yes. A Wi-Fi enabled pump alarm starts from $1,289 installed, as long as there is a 110-volt outlet nearby. Pumps & alarms prices →

Drain cleaning is priced per drain, starting from $448 for a toilet, $499 for a bathroom sink, $550 for a tub or shower and $776 for a main or branch line up to 100 feet. Take $99 off with our drain cleaning offer. Drain cleaning prices →

Residential drain cleaning carries a 30-day no-clog guarantee. Family Protection Plan members get a 6-month drain cleaning warranty. Drain cleaning prices →

A cable punches through a clog. Hydro jetting scours the whole pipe wall, which is better for grease, roots and lines that keep clogging. Drain cleaning prices →

Yes. Harsh chemicals can damage older pipes and kill the bacteria your septic tank depends on. Call us instead. Drain cleaning prices →

It can be either. If the septic tank is full, cleaning the drain will not help. We check both. Drain cleaning prices →

For most pipes, yes. We film the line first. If a pipe is cracked or collapsed, we recommend a repair instead of jetting it. Hydro jetting prices →

Interior branch lines start from $776. Residential sewer or septic inlet jetting with a video inspection starts from $1,398. Take $99 off with our jetting offer. Hydro jetting prices →

Snaking is faster for a simple clog. Jetting is better for grease, roots and lines that keep clogging, because it cleans the whole pipe wall. Hydro jetting prices →

Yes. Septic inlet lines are one of the most common lines we jet, and the price includes a video inspection. Hydro jetting prices →

It is a smart step for any older home, especially with mature trees in the yard. Our real estate sewer lateral video starts from $299 and includes a report. Sewer camera inspection prices →

A residential camera inspection with locating starts from $495. A real estate sewer lateral video starts from $299. Sewer camera inspection prices →

Yes. A locator in the camera head lets us mark the exact spot and depth on the surface. Sewer camera inspection prices →

Dry traps, broken vents or cracked pipes. A smoke test finds the source. Sewer camera inspection prices →

At Drainworks, a trenchless 48-inch liner starts from $3,431 for 4-inch pipe. A low-intrusion spot repair starts from $3,781 and an excavated spot repair starts from $3,928. Sewer line repair prices →

A liner soaked in resin is pulled into the damaged pipe and cured in place, creating a new pipe inside the old one without digging a trench. Sewer line repair prices →

When the damage runs the length of the line or the pipe has collapsed. See our sewer line replacement page for full-line prices. Sewer line repair prices →

Yes, most sewer repairs need one. Permits and inspections are included in our repair prices. Sewer line repair prices →

Up to 50 feet of new sewer pipe at less than 4 feet deep starts from $6,460 at Drainworks, including a camera inspection of the remaining line, the permit and a 5-year warranty. Sewer line replacement prices →

If the damage is in one spot, a repair is cheaper. If the pipe is failing along its length, replacement lasts longer. A camera inspection tells us which. Sewer line replacement prices →

Yes. Sewer replacements are eligible for financing through Service Finance and TURNS, subject to credit approval. Sewer line replacement prices →

Full sewer or water line replacements carry a 5-year parts and labor warranty. Septic inlet replacements carry 3 years. Sewer line replacement prices →

A trench filled with stone and perforated pipe that intercepts groundwater and carries it away from the house. Ours start from $7,933 for up to 50 feet. Yard & foundation drainage prices →

Yes. Downspouts within 5 feet are tied into a curtain drain, and separate drain lines start from $1,463. Yard & foundation drainage prices →

Often. Moving roof and surface water away from the foundation solves many wet basements. Footing drain outlets fix the rest. Yard & foundation drainage prices →

Installed prices at Drainworks start from $3,236 for a 50-gallon electric tank and from $3,537 for a 40 or 50-gallon gas tank. Tankless units start from $6,673. Water heaters prices →

Most tank water heaters last 8 to 12 years. Yearly flushing and a healthy anode rod help them last longer. Water heaters prices →

Tankless units give endless hot water and save space, but cost more up front. Tanks cost less to install and work well for most homes. Water heaters prices →

Plumbing Protection Partnership members get a replacement product if a water heater they bought from us fails. Family Protection Plan members get 3 years of product and labor coverage on qualified installs. Water heaters prices →

Ask us about the $900 hybrid electric rebate program when you get your price. Water heaters prices →

A toilet leak inspection starts from $267, a drain leak diagnosis starts from $515 and a water leak diagnosis without opening walls starts from $718 at Drainworks. Leak detection prices →

Usually. We test first and only open a wall or ceiling when the leak is inside it, and then only as much as needed. Leak detection prices →

An automatic shut-off valve or a whole-home leak detection system shuts the water off when it senses a leak. Leak detection prices →

If the bowl and tank are sound, a repair is usually the better value. Replace it when the porcelain is cracked or repairs keep adding up. Toilet repair & replacement prices →

A new standard round comfort-height toilet starts from $1,485 installed at Drainworks, including removal of the old one. Toilet repair & replacement prices →

Usually a worn flapper, flush valve or fill valve. A flush valve replacement starts from $833 and a complete tank rebuild starts from $1,077. Toilet repair & replacement prices →

Yes, if the faucet is in good shape. A cartridge or repair costs less than a new faucet. Faucets & fixtures prices →

Yes. We install customer-supplied faucets and sinks. Faucets & fixtures prices →

A shower valve replacement starts from $1,981 at Drainworks. A tub and shower valve starts from $2,548. Faucets & fixtures prices →

Yes, but it adds solids to the tank. Plan on pumping more often, and never put grease down the drain. Garbage disposals prices →

A new 1/2 horsepower disposal starts from $1,241 installed at Drainworks. 3/4 HP starts from $1,380 and 1 HP starts from $1,715. Garbage disposals prices →

It is jammed. Turn it off and do not put your hand in it. Unjamming starts from $340. Garbage disposals prices →

Once a year, before the spring thaw and storm season. Yearly maintenance starts from $199, or from $129 for members. Sump pumps prices →

A replacement sump pump with a new check valve starts from $1,447 installed at Drainworks. Sump pumps prices →

If your basement floods when the power is out, yes. Storms that knock out power are the same storms that fill the pit. Sump pumps prices →

Leave the house, do not use switches or phones inside, and call your gas utility or 911 from outside. Call us for the repair once it is safe. Gas lines prices →

An electronic gas leak test starts from $515 at Drainworks. Gas lines prices →

We repair gas lines to existing grills from $988. New lines are priced on site. Gas lines prices →

Replacing the water lines in a two-bath home starts from $7,360 at Drainworks. Larger homes are priced on site. Repiping prices →

A two-bath home usually takes one to two days. Repiping prices →

Yes, through Service Finance or TURNS, subject to credit approval. Repiping prices →

Winterizing a home up to 2,000 square feet starts from $1,997 at Drainworks. Dewinterizing in spring starts from $998. Winterization prices →

Before the first hard freeze, usually by early November in Connecticut. Winterization prices →

Thawing a frozen pipe starts from $727. Shut the water off if you see a leak and call us. Winterization prices →

Replacing a 1/2 horsepower submersible pump set up to 300 feet deep starts from $2,893 at Drainworks. Replacing the wire and drop pipe too costs more. Well pumps prices →

The usual causes are a tripped breaker, a failed pressure switch, a waterlogged pressure tank or a failed pump. We test in that order. Well pumps prices →

Many last 10 to 15 years. Short cycling from a bad pressure tank wears them out sooner. Well pumps prices →

Only if your water is hard. A water test, from $150, shows your hardness, iron, pH and dissolved solids. Water treatment prices →

It should not. Softener and filter backwash belongs in its own drywell, which we install. Water treatment prices →

Sulfur. An aeration iron filter removes iron, manganese and sulfur, and starts from $3,700. Water treatment prices →

Test for bacteria every year, and run a full panel every few years or when the taste, smell or color changes. Water testing prices →

A basic in-house test starts from $150 at Drainworks. A full laboratory test with bacteria starts from $370. Water testing prices →

Yes. The Family Protection Plan and the Plumbing Protection Partnership both include a basic water test. Water testing prices →

Backwash is salty and arrives in large slugs that disrupt the tank and can damage the leach field. Health departments want it in a separate drywell. Treatment drywells prices →

A drywell up to 300 gallons starts from $3,256 installed at Drainworks, including the permit and inspection. Treatment drywells prices →

An underground spot repair of up to 15 feet starts from $2,350 for a well line and from $3,148 for a service line at Drainworks. Water line repair prices →

Spot repairs carry a 3-year parts and labor warranty. Water line repair prices →

A wet spot in the yard, a well pump that runs constantly, or low pressure at every tap. Water line repair prices →

Most restaurants need quarterly service. Busy kitchens may need it more often. Grease trap pumping prices →

Interior traps start from $250 and exterior traps from $550 for up to 1,000 gallons at Drainworks. Grease trap pumping prices →

Yes. Quarterly maintenance contracts schedule your pump-outs automatically. Grease trap pumping prices →